FAQs

Constant Health is the only program of its kind in Canada. Our service was designed with equal focus on both behavioural and medical science to support you in forming long lasting behaviours and habits that help lead you to your health and lifestyle goals. Each person who joins our program has a unique journey customized to their needs and diet preferences.

You will receive over 5 hours of direct support from one of our team of registered dietitians trained in both nutrition science and behaviour change. Our dietitians specialize in supporting clients with weight loss and chronic disease management.

Our technology is designed to be a tool that can be customized to your needs and diet preferences that not only supports your journey between appointments, but allows us to have interactive sessions in which we can review data specific to you and develop strategies that are designed to help you on your journey.

The full cost of our 15-week program is $825 paid in 3 monthly installments of $275. If you choose to pay in full, you’ll save $76, bringing the cost down to $749.

Your program fee includes:

• More than 5 hours of one-on-one support from a Registered Dietitian
• Unlimited in-app messaging with your dietitian and with Chloe, your own AI assistant
• Full access to the Constant Health platform and behaviour change resources
• Personalized flexible nutrition guidance and support throughout the whole program

There are no hidden fees and no required product purchases.

Most Canadian health benefit plans include dietitian coverage, meaning most clients are able to offset some or all of the program cost through their extended health benefits. Click here to learn more about insurance coverage.

If your plan does not include dietitian coverage, you may be able to use a Health Spending Account (HSA) or Personal Wellness Account. If you don’t have coverage you can claim the cost as a medical expense on your taxes under Canada Revenue Agency guidelines.

After completing the 15-week program we have ongoing support as needed, with options starting at just $6 per month.

We accept all major credit cards: Visa, Mastercard, and American Express.

After you enroll, you’ll get a program receipt confirming payment. Then, after each completed dietitian appointment, you’ll get a separate insurance receipt. That’s the one you submit to your extended health plan to claim reimbursement.

If you have a Health Spending Account or Personal Wellness Account, you can usually submit your program receipt right after payment, without waiting for appointments.

The free consultation is a 20-minute call with a Registered Dietitian. It is not a sales call. It is a conversation.

You can describe your situation, ask any questions you have about the program, and get a sense of whether Constant Health is the right fit for you. There is no pressure to sign up, and no obligation after the call.

If you decide to move forward, your dietitian will walk you through the enrollment process at the end of the call.

You’ll have 8 appointments with your Registered Dietitian over the 15 weeks. The first two are one hour each, and the remaining six are 30 minutes, for five hours of one-on-one support in total.

The schedule flexes around your life. If you have a vacation or a busy stretch coming up, your dietitian can adjust the timing so you don’t lose momentum.

Between appointments, you have unlimited messaging with your dietitian and Chloe through the app.

The honest answer is that it varies, but here’s what we can tell you. On average, people in the program lose around 4-7% of their body weight without medication, and 7-14% with obesity medication. But averages describe a range, not a promise. Your results depend on biology, medical history, medications, sleep, stress, and how past diets have impacted you. Two people eating the same way can land in very different places.

What we focus on isn’t a single number. It’s your Best Weight which is whatever weight you reach when you’re living the healthiest life that you actually enjoy. For most people that means meaningful change. For some it’s less than they hoped, and we’d rather say that now than oversell.

If you want to understand what’s realistic for your situation specifically, a discovery call is the place to start.

At Constant Health, you’re in the driver’s seat and your dietitian is alongside you to guide. You connect directly through your smartphone or tablet, no travel required.

Every appointment starts with an agenda. It can sound formal, but it’s what keeps the focus on the topics that matter most to you that week rather than a fixed script. You’ll review what’s working, what’s been harder, and design experiments to test new strategies and build new habits.

If there’s something specific you want to dig into, let your dietitian know. You can review the evidence together and find ways to translate the science into your real life.

The appointments themselves total five hours over the 15 weeks. But lasting behaviour change happens between them. For that, we recommend allowing around 30 minutes a day to build and practise new habits, things like planning meals, reflecting on patterns, and applying what you’ve discussed with your dietitian.

Some weeks feel lighter, others need more attention depending on what you’re working on. The program is built to fit into real life, not add pressure to it.

Registered Dietitians translate the science of nutrition into practical strategies that work for real life. They hold a protected professional title, which means they are regulated and work only with evidence-based information, not trends or fads.

At Constant Health, our dietitians go further than standard nutrition guidance. They receive ongoing training in Cognitive Behaviour Therapy (CBT) and behaviour change science from our Director of Clinical Product and Behavioural Science, Dr. Segal, C.Psych. That means your dietitian can help you understand not just what to eat, but why your current patterns exist and how to change them in a way that lasts.

Rather than prescribing a plan, they work with your health, schedule, and preferences to build an approach designed specifically for you.

No. We don’t prescribe diets or use pre-set meal plans.

Meal plans are prescriptive by design: they dictate what, how much, and when to eat. In clinical practice they tend to produce short-term results rather than lasting change, and they leave little room to learn what actually works for your body and your life.

Instead, you and your dietitian build a way of eating that feels realistic and sustainable, working from your own patterns around hunger, energy, and fullness. If a flexible structure helps, your dietitian can build a “meal framework” with you, focusing on things like balanced-meal guidance, portion ideas, or routines that cut down on decision fatigue, all adjustable over time.

And if you’re drawn to a specific approach (intermittent fasting, Mediterranean, plant-based), your dietitian can help you explore it safely. Your food choices stay yours.

Food tracking is something we encourage, but it’s never required.

We see tracking as a tool for learning, not judgement. What you log helps you and your dietitian spot patterns in hunger, fullness, energy, cravings, and habits that are hard to see otherwise. That makes your appointments more focused and your dietitian’s guidance more specific to you.

We’ve made it as simple as possible: in the app, you can log meals with photos, voice notes, barcode scanning, or typed entries.

There are no forbidden foods, no “perfect” food log, and no calories earned through exercise. Tracking isn’t there to monitor your behaviour. It’s there to help you understand it.

No. That choice is yours. Weight is one data point among many, and it is not the right measure for everyone.

For some people, stepping on a scale affects their motivation or mood in ways that are counterproductive. If that is true for you, we focus on other measures instead: strength, stamina, consistency, health or other meaningful metrics, or simply how your clothes are fitting.

No. We will never ask you to purchase any special foods or supplements. You may update your shopping list after some conversations with your dietitian, but what you eat will always be your decision.

Yes. GLP-1 medications and other prescription weight management medications can be a helpful tool for many people, and our program is designed to work alongside them.

If you are already taking medication, your dietitian can help you build habits that maximize the benefits, and minimize possible side-effects. GLP-1 medications amplify your body’s fullness signals, and reduce hunger so pairing them with a dietitian-guided approach to eating helps get the best results from both.

If you are considering medication and want to understand how Constant Health can support you, that is a good conversation to have during your free 20-minute consultation.

Yes. Your food choices are always your own, and the program is designed to fit around real life, not the other way around.

Many clients aim for weight maintenance during travel rather than active change, which allows for more flexibility while keeping some structure. Your dietitian can help you plan ahead so you can enjoy your time away without losing the progress you have made.

The 15-week program is built to give you the skills, habits, and confidence to maintain your progress long after it ends, a way of eating and living that works for you and adapts as your life changes.

But we don’t disappear at week 15. Behaviour change is about progress, not perfection, and many clients find some level of ongoing support helps them stay consistent and keep building on what they’ve started.

So we offer flexible options, from community and app access to one-time appointments or regular check-ins with your dietitian. You choose how much support you want and when, starting at just $6 a month.